Contact us

We’re a small team and read every message. The fastest way to reach us is the Help button in the bottom-right of any page — we typically reply within one to two business days.

Support & general enquiries

Questions about your account, connecting a terminal, verification, or anything else. The Help button sits in the bottom-right of every page — no account needed.

Use the Help button

ConfirmedTrades Clique

Our Telegram group: talk to the dev team directly, get announcements first, and help shape the roadmap.

Open the Clique →

Security & responsible disclosure

Found a vulnerability or a data concern? Send it through the Help button and mark it as a bug — it reaches the team directly.

Report via the Help button

Privacy requests

Access, correct, export or delete your data — see our Privacy Policy for details.

Request via the Help button

Before you write, our FAQ answers most common questions. See also our Privacy Policy and Risk Disclaimer.